Luteal
Support
We’re a small team and we read every message. If something isn’t working or you have a question, get in touch — most answers are below.
Managing your subscription
Subscriptions are billed and managed by the app store, so changes happen in your account settings — not inside Luteal.
iPhone / iPad
Open Settings → tap your name → Subscriptions → select Luteal to change your plan or turn off auto-renewal.
Android
Open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → select Luteal.
Free trial
Your subscription starts with a free trial (currently one month) so you can experience a full cycle before paying. If you cancel before the trial ends, you won’t be charged. Otherwise it converts to a paid subscription automatically.
Restoring purchases
Got a new phone, or reinstalled the app? Open Luteal and use Restore on the subscription screen to bring back an active subscription tied to your Apple ID or Google account.
Refunds
Refunds are handled by Apple or Google under their policies, not by us. On iPhone, request one at reportaproblem.apple.com. On Android, request one through the Google Play Store.
Your data
Your cycle, moods, and notes are stored on your device, not on our servers. You can clear them from within the app, and deleting the app removes the on-device data. See our Privacy Policy for the full picture, or email us to action an analytics or subscription-data request.
Is Luteal a medical service?
No. Luteal is a wellness and self-care tool, not a medical device, and it doesn’t provide medical or diagnostic advice. If you have health concerns, please speak with a qualified professional. If you are in crisis, contact your local emergency services or a crisis hotline right away.
Still need help?
Email contact@make-a-dent.com with your device model and what happened, and we’ll get back to you.